Privacy Policy for Knapsack
Effective Date: February 12, 2026
Thank you for using Knapsack ("Knapsack", "Knapsack Travel", "we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app (Knapsack Travel), website, and services.
If you have any questions, please contact us at support@knapsck.com.
1. Information We Collect
a. Account Information
When you create an account or use our services, we collect:
- Username, email address, and password
- Name and profile image
- Gender and date of birth
- Information from third-party sign-in (e.g., Google, Facebook) if you choose to connect
b. Location Data
We collect location information for travel-related purposes:
- Address and coordinates (latitude/longitude) you provide for trips
- Location data associated with places you visit or content you create
c. User-Generated Content
When you use Knapsack as a social travel platform, we collect:
- Photos, videos, and text you create or upload (e.g., place content, reviews)
- Trip plans, itineraries, and descriptions
- Comments and messages you send
- Metadata associated with your content (e.g., when, where, and by whom it was created)
d. Social and Engagement Data
We collect information about your activity on the platform:
- Connections (followers, following)
- Views, likes, votes, and other engagement with content
- Travel personality quiz answers and scores
e. Device Information
We may collect information about your device, including:
- Device type, operating system, and app version
- IP address and usage patterns (for analytics and diagnostics)
f. Optional Information Sharing
When you choose to interact with third parties via Knapsack (e.g., booking a service, sharing a trip), your contact information may be shared only as needed. This is entirely opt-in.
2. How We Use Your Information
We use your data to:
- Provide and improve Knapsack's core features (travel planning, AI suggestions)
- Personalize your experience and show relevant content
- Support social functions (connections, feed, sharing)
- Enable AI-powered travel recommendations
- Provide customer support
- Detect abuse, fraud, and illegal activity
We do not sell your personal data to any third parties.
3. Data Sharing and Disclosure
We do not share your personal data except in the following cases:
- With your consent: When you opt in to connect with a third party or share content
- With service providers: We use trusted vendors to help operate our service (e.g., cloud providers, analytics). These may include Google Cloud Platform, OpenAI for AI features, and push notification services.
- As required by law: We may disclose data if legally obligated (e.g., subpoenas, court orders)
4. Children's Privacy
Knapsack is not intended for children under 13 (or under 16 in the EU) unless under a supervised child account. Child accounts must be created and monitored by a verified parent or guardian.
If we discover an unsupervised child account, we will take steps to delete the account and associated data.
5. Your Privacy Rights
a. GDPR (EU/EEA Users)
If you are in the European Economic Area, you have the right to:
- Access, correct, or delete your data
- Withdraw consent at any time
- Object to or restrict processing
- Request data portability
To exercise these rights, contact us at support@knapsck.com.
b. California & Other Jurisdictions
Residents of California and other jurisdictions may have additional rights under local laws (e.g., CCPA). These include:
- Right to know what data we collect
- Right to request deletion
- Right to opt out of data sharing (where applicable)
"Do Not Track" signals are honored where required by law.
6. Data Retention and Security
We retain your personal information only as long as necessary to provide the service or as required by law.
We use modern security practices (e.g., encryption, access controls) to safeguard your data. However, no method of transmission or storage is 100% secure.
7. Cookies and Tracking Technologies
If you use our website, we may use cookies and similar technologies to:
- Maintain session integrity
- Analyze usage trends
- Deliver personalized content
You may disable cookies in your browser settings, though this may affect certain features.
8. Third-Party Services
Knapsack may link to or integrate with third-party services (e.g., Google, Facebook). Their use of your data is governed by their own privacy policies. Please review them individually.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or email.
Continued use of Knapsack after an update constitutes your acceptance of the revised policy.
10. Contact Us
Knapsack Support
Email: support@knapsck.com
